Author: Sergiu Tudorache
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Startle and Surprise Management
Surprise is a cognitive-emotional response triggered by a mismatch between our expectations and reality, such as unexpected automation behaviours, which endures for as long as a cognitive mismatch persists. On the other hand, startle is the far more transient reflex-like response to intense physical stimuli that can be triggered by both expected and unexpected events.…
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GUSPATO Model – Human and Automation(AI) interactions
Show me at least one domain that does not think to or already have integrated AI into it. But let’s step back and analyse what types of interactions can we have between a human and automation(or AI). The ways in which humans can collaborate with automation is presented using the GUSPATO model. GUSPATO is the…
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Inner loop and outer loop
A platform team builds the axle that makes the outer loop spin faster. But it’s not part of that loop, because it’d be bound to become a bottleneck. The platform team is part of another loop, though: the loop that takes input from development teams to evolve the platform. This loop spins much more slowly…